How do you dial a calling card toll-free number from a payphone in UK, Heathrow airport?
My parents will have a stopover in London and they don’t speak English. I want them to call us from a payphone using a calling card. The calling card has a UK toll free number. I would like to give my parents detailed instructions about what to dial, but I’ve never used a payphone in UK myself. Can someone help with the info? The toll free number is 08000015814. Is there anything else that they will need to dial in front of that? Thank you.
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Nothing to dial in front of that number, but they might then be presented with a menu such as:-
"Press 1 to top up your card"
"Press 2 for domestic calls"
"Press 3 for international calls"
"Press 4 to hear this menu in French"
"Press 5, 6, 7, etc.
If they are doing anything more than disembarking from one flight and boarding another it would be to their advantage, not to mention good manners for them to learn a little English.
The toll free access number is enough.
They’ll pick up the receiver and wait for the tone, then proceed with the access number. There will be a prompt asking for the pin. After the prompt finishes what it has to say they have to put in the pin. The prompt will then ask for the destination number. Then they have to dial your number, but since they are abroad they may have to put 001 before your number, or just 1…this depends on the calling card company.
You might wanna ask for detailed dialing instructions from them.
Next time try http://www.callingcardspage.com.
There are detailed instructions there and at their partners and they also work 24H / day. You can call for questions like this one anytime.
I hope they’ll have fun!